Xalted’s Retail Billing System – mBOSS

Today’s retail telecom scenario has a surge of new services and products coming to market every now and then. With customer base increasing and expectations for better quality service touching sky high, Service Providers have challenge in their hands to match up to these demands. Retail Billing is one such area where Service Providers have responsibility of not only providing quality service to the existing customers but have to put on thinking cap in bringing innovation in its product and service offering to reduce the churn. Growing customer expectations like increasing service range necessitate that telecom service providers deploy an agile billing solution which supports prepaid and post-paid billing along with various value-added services.

Xalted’s Retail billing solution mBOSS (multi-Service Business Operations Support System) is designed for convergent billing and customer care requirements by providing support for design, deliver and bill the products and services in accordance with customer needs.

mBOSS will be able to accept and process different services including fixed line, wireless, VAS and NGN services offered by the CSPs.

Key Modules of mBOSS

Billing Policy management (BPM) and Pricing
Accounting management
Asset management
Customer management and service control
Resource and Privilege management
Virtual Service Provider (VSP) management
Statistics and Analysis

Key Benefits

Instant configuration of new services without application downtime or bill runs
Easily configurable service parameters, billing policies and charging methods
Reliable calculation of Subscriber score and credit, according to service usage and payment behaviour of customers
Enables new business development, increased market share and enhanced service quality in partnership with virtual service providers
Allows the subscribers to have flexibility of tariff package choice by analyzing pricing and discounts
A truly convergent billing solution, mBOSS reduces total cost of ownership and increases the time-to-market for launch of new services.

Key Features

Multi-Service Enabled Solution
Powerful Prepaid Service Function
Unlimited Discount Packages
Unified Invoice
Supporting multiple Core Networks
Supporting Virtual System
Options of CSS (Customer Self Service)
Supporting Multiple Languages

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